Wallet Terms
Last updated: August 2026
1. What the wallet is
The Belvi wallet is a prepaid credit balance inside your account. You load money when it suits you and spend it on trips, deposits and flash deals.
2. Loading credit
You can top up from €10 by card (Stripe) or bank transfer. Credit is added to your balance immediately after the payment clears.
3. No expiry, withdrawal
Wallet credit never expires. You can withdraw your unused balance at any time; the refund goes back to the original payment method within 5 to 10 business days.
4. Flash deals
Flash deals are last-minute releases reserved for members with wallet credit. Claiming a flash deal locks the price; your wallet is debited immediately.
5. Limits and fraud
We may place a temporary hold on your wallet if we detect suspicious activity. Belvi reserves the right to close accounts used for fraud or abuse, without prejudice to your legal rights.